Claim Mileage Allowance or Home Responsibilities Protection (HRP)
We help eligible UK residents with HRP State Pension underpayment reviews and Mileage Allowance claims for work-related use of a personal vehicle. We guide you through the process, prepare the paperwork, and keep you updated throughout.
HRP Who can claim?
Home Responsibilities Protection (HRP) was a scheme designed to help people—mainly parents and carers—who spent time out of work looking after children or vulnerable adults. You were able to claim HRP if you were caring for a child under 16, receiving Child Benefit in your name, or caring for someone who was sick or disabled for at least 35 hours a week. HRP reduced the number of qualifying years needed for the State Pension, helping protect your pension entitlement during periods when you weren’t able to work.
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Mileage Allowance Claims (Work-Related Car Use)
If you use your own car for work, you may be able to claim tax relief on certain business mileage costs. A mileage claim is based on your work-related travel (not normal commuting) and depends on your circumstances, your employment status, and the information HMRC requires for your claim.
Richmond Carter Ltd can help you review whether you may have a valid mileage claim, gather the necessary details, and prepare and submit your claim pack to HMRC. We will explain what information we need from you, keep you updated as your claim progresses, and provide clear fee information before you agree to proceed.
What is HRP?
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What it did: Between 6 April 1978 and 5 April 2010, HRP protected the State Pension of parents and carers by reducing the number of years they needed to pay National Insurance to get a full basic State Pension.
Since 6 April 2010: HRP was replaced with National Insurance credits (up to 22 years) to similarly help maintain qualifying years.
Since 6 April 2010: HRP was replaced with National Insurance credits (up to 22 years) to similarly help maintain qualifying years.
Who Qualifies for HRP
How missing HRP can affect your State Pension
- Home Responsibilities Protection (HRP) was designed to help protect State Pension entitlement for people who were responsible for a child (or, in certain cases, providing care) during the HRP period (1978–2010).
- If HRP is missing from your National Insurance record for relevant years, you may have fewer qualifying years than you should — which can reduce your State Pension amount.
- The impact varies by individual and depends on your National Insurance record and whether you are under the basic State Pension rules or the new State Pension rules.
- For context only (2025–26 rates): the full basic State Pension is £176.45/week and the full new State Pension is £230.25/week. Many people receive less (or more) depending on their National Insurance record and circumstances.
- You cannot know what (if anything) you may be owed until your National Insurance record and the relevant HRP years have been reviewed.
- For context only: DWP has published management information on the HRP correction exercise. In that published exercise data, the average arrears paid (to the cut-off reported by DWP) was £8,377. Individual outcomes can be higher or lower and are not guaranteed.
- You can also check your State Pension forecast via GOV.UK.
Important: The information above is for general guidance only and does not guarantee any entitlement or arrears payment.
Here at the Richmond Carter we use the expertise of numerous tax professionals to check if you are able to claim back tax that you are owed.
How we Work
HRP (State Pension underpayment review)
A clear four-step overview of how our HRP service works from sign-up to outcome.
04 Steps
1
01. Submit your details
Complete our short online form so we can understand your caring history and check the basics.
2
02. Eligibility review
We review the information you provide and confirm whether your case looks potentially eligible for an HRP-related review.
3
03. Prepare and submit
Where needed, we obtain/verify National Insurance and/or pension information, prepare your HRP submission pack, and submit the CF411 claim to HMRC (and request the relevant DWP pension information).
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04. Outcome and fee
If your claim is successful, DWP pays any arrears directly to you. If arrears are paid, we invoice you in line with your HRP Conditional Fee Agreement (CFA).
Mileage Allowance claim
A clear four-step overview of how our Mileage service works from sign-up to refund handling.
04 Steps
1
01. Submit your details
Complete our online form so we can understand your role, employment, and the nature of your mileage claim.
2
02. Evidence request and review
We confirm what supporting information is needed (for example, travel details and related evidence) and review what you provide.
3
03. Prepare and submit to HMRC
We prepare your mileage claim pack and submit it to HMRC in line with our process and the authority you have provided.
4
04. Refund and fee
Refund handling and nominee arrangements (where applicable) follow the Mileage Terms & Conditions and Fees page. We provide clear updates throughout.
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